IA1581: Project Management Professional (PMP) / CAPM

Course Length: 40 hrs

Prerequisites: Professional project management experience and studies, such as with the CompTIA Project+ certification.

Price: $2595

Format: Onsite, online

This is an advanced project management course to help project managers (PMs) master the current PMBOK V5 knowledge areas, processes, and best practices in accordance with the Project Management Institute (PMI). The goal of the course is to prepare PMs to take the PMP exam and attain their PMP Certification.

Note that the course also prepares students for the CAPM Exam (a subset of the PMP material). Students considering the CAPM credential but wanting to learn the material more in depth should choose this class.

Topics Covered:

• Prepare to pass the PMI® PMP® exam while completing the required 35 contact hours/PDUs.
• Navigate the process groups and knowledge areas of the PMBOK® Guide.
• Analyze the inputs, outputs, tools and techniques of the PMBOK® Guide processes.
• Align your project management knowledge with PMBOK® Guide terminology and definitions.
• Create a plan for self-study to focus your efforts from after the course to your exam date.

Course Outline:

1. Introduction

• PMP and CAPM Exam Requirements
• Exam-Taking Tips
• Customized Template for Note-Taking
• Percentages of questions from each area on the exams
• Maintaining your certification once you get it with PDUs (Professional Development Units)
• Common Pitfalls In PM, and how to avoid them using the PMI Processes and Best Practices

2. PM Foundations

• PM Definitions
• Organizational Structure
• Core Concepts
• Enterprise Environmental Factors (EEFs)
• Organizational Process Assets (OPAs)
• The value of Lessons Learned
• Common Inputs, Tools, Techniques and Outputs (ITTOs)
• Role of the PM
• Project versus Program versus Portfolio
• Hands-on exercise using Lessons Learned Template

3. PM Process Groups and Knowledge Areas

• The 9 PM Knowledge Areas
• The 5 PM Process Groups
• The 42 PMI Processes

4. Project Integration Management

• Overview of Project Integration Management
• The PM Integration Cost Management Processeso Develop Project Charter
• Develop Project Management Plano Direct and Manage Project Execution
• Monitor and Control Project Worko Perform Integrated Change Control
• Close Project or Phase
• Pre-Planning – Creating the PMI early planning documents such as Scope Management Plan, Schedule Management Plan
• The PMI “Baseline” concept
• Hands-On Exercise – Create a Project Charter from PM Template Provided
• Practice Test

5. Project Scope Management

• Overview of Project Scope Management
• The PM Scope Management Processeso Plan Scope Management
• Define Scope
• Create WBS
• Verify Scope
• Control Scope
• Scope Creep
• Gold-Plating
• Scope as part of “The Triple Constraint”
• Requirements gathering best practices and outputs
• The value of the Requirements Traceability Matrix
• Elements of the Scope Baseline
• Hands-On Exercise – Create a WBS and WBS Dictionary from PM Templates provided
• Practice Test

6. Project Time Management

• Overview of Project Time Management
• The PM Time Management Processeso Define Activities
• Sequence Activities
• Estimate Activity Resourceso Estimate Activity Durations
• Develop Schedule
• Control Schedule
• Estimating Best Practices
• Contingency Planning
• Project Network Diagrams (Activity On Node, Activity On Arrow)
• Critical Path Method
• Float
• Free Float
• Lags, Leads, Crashing, Fast-Tracking, Early Start, Late Start, Early Finish, Late Finish
• Project Network Node Diagram
• Goldratt’s Critical Chain Theory and Theory of Constraints
• Critical Path Exercise
• Practice Exercises
• Practice Test

7. Project Cost Management

• Overview of Project Cost Management
• Types of Costs
• Sunk Costs
• Opportunity Costs
• Direct versus Indirect Costs
• Fixed versus Variable Costs
• Levels of Cost Estimates
• The PM Cost Management Processes
• Estimate Costs
• Determine Budget
• Control Costs
• Earned Value Technique
• Practice using the core Earned Value Formulas
• Practice using the Forecasting Earned Value Formulas
• Exercise – Earned Value Technique
• Practice Test

• Overview of Project Quality Management
• The Key Definitions of Quality
• The PM Quality Management Processes
• Plan Quality Management
• Perform Quality Assurance
• Perform Quality Control
• Key contributions of the Quality Theorists (Crosby, Deming, Shewhart, Ishikawa, Juran, Taguchi)
• Deming Cycle
• Kaizen
• Cost of Quality
• Perform Quality control through Cause and Effect diagrams, Pareto Charts, and the other Tools of Quality
• Control Chart Exercise
• Practice Test

9. Project Human Resource Management

• Overview of Project Human Resource Management
• The PM Cost Management Processes
• Plan Human Resource Management
• Acquire Project Team
• Develop Project Team
• Manage Project Team
• Key HR Documents for PMs managing teams
• The Levels of Project Manager
• The types of PM Environments
• Types of PMO (Project Management Office)
• Best Practices for Motivating Employees
• Conflict Management Techniques
• Positive/Negative Team Roles
• Forms of Power in PM
• The Tuckman Model
• Practice Test

10. Project Communication Management

• Overview of Project Communication Management
• The PM Communication Management Processes
• Identify Stakeholders
• Plan Communications
• Distribute Distribution
• Manage Stakeholder Expectations
• Report Performance
• Value of the Stakeholder Register
• Formal and Informal Communications
• Effective Listening (Active Listening and more)
• Summary Exercise
• Practice Test

11. Project Risk Management

• Overview of Project Risk Management
• The PM Cost Management Processes
• Plan Risk Management
• Identify Risks
• Perform Qualitative Risk Analysis
• Perform Quantitative Risk Analysis
• Plan Risk Responses
• Monitor and Control Risks
• The Risk Breakdown Structure
• The Risk Register
• Concept of Secondary Risks
• Concept of Residual Risks
• The 4 Strategies for handling Threats
• The 4 Strategies for handling Opportunities
• Using S.W.O.T. Diagrams
• Using Decision Trees• Using Tornado Diagrams
• Hands-On Exercise: Build a Risk Breakdown Structure from Template
• Hands-On Exercise: Build a Risk Register from Template
• Practice Test

12. Project Procurement Management

• Introduction
• Overview of Project Procurement Management
• The PM Cost Management Processes
• Plan Procurements
• Conduct Procurements
• Administer Procurements
• Close Procurements
• Summary Exercise
• Practice Test

13. Ethics and Professional Responsibility

• Overview of Ethics in PM
• The Meaning of Professional Responsibility
• The Importance of Ethics in PM for long-term success
• The PMI Code of Ethics and Professional Conduct
• The PMI EDMF (Ethical Decision-Making Framework)
• Examples of common ethical challenges in project management, and best practices for handling
• Group Ethics Activity: “You Be The Ethicist”
• Group Ethics Activity: “Groundhog Day Game”

Notes: Formerly IIUSA-435